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Shipping and receiving purchased products
Please note the Tokyo 2020 Official Online Shop only ships goods within Japan.
We only accept orders from customers who can receive purchased products within Japan.
Please give a plenty of time allowance for delivery. It takes between 3 and 6 business days* for the purchased products to arrive after the date of order.

*Shipping time varies depending on the area and place of addressee.
Please refer to “Shipping Fees and Shipping Time” on each product page for more details.
*Please refer to “Shipping Fees and Days Required for Delivery” for more details.
*Shipping time may be affected by traffic and weather conditions.
*Cash-on-delivery services are not accepted for deliveries to hotels, inns or Airbnb, since the purchased products cannot be delivered directly to the customer.
*Returns and exchanges will not be accepted for purchased items.
Please check your items carefully before purchasing.

Shipping Fee・Delivery Time

Delivery Address(prefectures)	Shipping Fee （Tax Included）	Estimated Delivery Time (after date of order)
Miyagi ⁄ Yamagata ⁄ Fukushima Ibaraki ⁄ Tochigi ⁄ Gunma ⁄ Saitama ⁄ Chiba ⁄ Kanagawa ⁄ Tokyo ⁄ Yamanashi Niigata ⁄ Nagano Toyama ⁄ Ishikawa ⁄ Fukui Shizuoka ⁄ Aichi ⁄ Mie ⁄ Gifu	¥677	Up to 3 business days
Aomori ⁄ Akita ⁄ Iwate Osaka ⁄ Kyoto ⁄ Shiga ⁄ Nara ⁄ Wakayama ⁄ Hyogo	¥825	Between 3 and 4 business days
Okayama ⁄ Hiroshima ⁄ Yamaguchi ⁄ Tottori ⁄ Shimane	¥935	Between 3 and 4 business days
Kagawa ⁄ Tokushima ⁄ Ehime ⁄ Kochi	¥1,045	Between 4 and 5 business days
Hokkaido Fukuoka ⁄ Saga ⁄ Nagasaki ⁄ Kumamoto ⁄ Oita ⁄ Miyazaki ⁄ Kagoshima	¥1,155	Up to 5 business days
Okinawa	¥1,738	Up to 6 business days

Shipping time
※There may be a few days of variations in shipping time depending on order status, restock status ⁄ inventory, traffic conditions, etc. We appreciate your kind understanding.
※Reserved products will be shipped once the product is back in stock.