What's New

What's New

2019/07/03

Possible delay due to heavy rain warning in Kyushu

Thank you for shopping at the Tokyo 2020 Official Online Shop.

Due to heavy rain warning in southern Kyushu, collecting and delivery services of Yamato Transport are cancelled temporality in affected areas. This may also cause some delays in delivery of goods to other areas.

Please note that Yamato Transport may not be able to deliver on the specified date and time.

Your kind understanding is greatly appreciated.


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2019/06/24

Possible delay in delivery during G20 Osaka Summit

Thank you for shopping at the Tokyo 2020 Official Online Shop.

There will be extensive traffic restrictions carried out at the host district and its surrounding areas during G20 Osaka Summit. This may cause some delays in delivery services mainly in Kansai region.

Please note that if you select delivery date and time between Thursday 27th June and Tuesday 2nd July, Yamato Transport may not be able to deliver on the specified date and time.

Your kind understanding is greatly appreciated.

For more details please refer to Yamato Transport official website.
URL: http://www.kuronekoyamato.co.jp/ytc/en/info/info_190531.html


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2019/06/14

TOKYO2020ID Registration System Maintenance Notice

Thank you for visiting the Tokyo 2020 Official Online Shop.

Due to scheduled system maintenance, TOKYO 2020 ID Registration website will be temporarily unavailable between 5pm and 8pm on Monday 17 June 2019 (in Japanese standard time).

Please note that the Tokyo 2020 Official Online Shop will operate normally, however, you will not be able to log in to the Online Shop using your TOKYO 2020 ID.

We apologise for any inconvenience this may cause, and we appreciate your kind understanding.

■TOKYO 2020 ID Registration system maintenance schedule
(Please note this schedule is subject to change without notice)
Between 5pm and 8pm on Monday 17 June 2019 (in Japanese standard time).

■Important notice
During scheduled system maintenance, you will not be able to log in to the Tokyo 2020 Official Online Shop. However, you will still be able to place an order without logging in by selecting “Purchase without registration”.
Please note that you will be asked to type in all necessary information.
Please also note that your purchase will not be reflected to your order history and you will not be able to obtain your receipt from your “My Page” if you place your order without registration.

We are simultaneously undergoing system maintenance of the Tokyo 2020 Official Online Shop. If you visit the Online Shop and find it unavailable temporarily, please wait for a few minutes and come back to enjoy shopping.