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Important Notices


Closing Date of Tokyo 2020 Official Online Shop

Thank you very much for visiting the Tokyo 2020 Official Online Shop.
We will close the shop at the end of November.
The Tokyo 2020 Official Online Shop team sincerely appreciate your long-time patronage.
Please refer to the detail below.

■Closing Date & Time: 11:59pm, Tuesday 30th November 2021

For enquiries after closing, please contact below.

Customer Service
 Enquiry Form https://tokyo2020shop.jp/contact
*Customer Service will finish on Friday December 24th 2021

Please Note
- Any requests to change orders after confirmation, cancelation, exchange or refund cannot be accepted.
- If there are any defects of products, we will accept requests to exchange or refund, if you let us know within 7 days after delivery.
If the product is discontinued, we can only accept requests for refund.
- If you require receipts for your purchase or track your order, you will be able to log in to your account for about two weeks after closing (if you are a registered member) via your “MyPage”.

We sincerely apologise for a short notice.
Your kind understanding and cooperation are greatly appreciated.